The New Roberson’s Maintenance Agreement

Roberson’s Music now offers the Roberson’s Maintenance Agreement.  For less than the average cost of one repair, your instrument can be protected all year. To be certified for participation in the plan, each instrument must be inspected by a Roberson’s repair technician.  Roberson’s Music may require the instrument be repaired (repair charge estimate at no cost) as a prerequisite to enrollment; and payment for the repair will be required at the time of enrollment in Roberson’s Maintenance Agreement.

 The cost is based on the value of the instrument covered:

Category 1 ($6.25/month payable in one year increments of $75.00) instruments are student level flutes, clarinets, trumpets, trombones, drum kits, bell kits, piccolos, violins and violas.

Category 2 ($10.42/month payable in one year increments of $125.00) instruments are oboes, saxophones, bass clarinets, cellos, baritones/euphoniums and French horns.

All step-up/professional instruments ($12.50/month payable in one year increments of $150.00)

 Benefits of the Roberson’s Maintenance Agreement:

• General checkups as necessary and on request.
• Adjustment and proper regulation of keys, valves and slides.
• Replacement of all necessary pads, corks, felts and springs.
• Removal of dents affecting playability of the instrument (as determined by Roberson’s Music).
• Pulling of stuck slides, valves, and mouthpieces.
• Cleaning and lubrication as necessary to improve playability. (Customer is responsible for basic cleaning and care).
• Repair must be done by a Roberson’s Music authorized repair technician.

 The Roberson’s Maintenance Agreement DOES NOT cover:

• Intentional damage, negligent handling or abuse to the instrument (as determined by Roberson’s Music).
• Cosmetic damage including, by not limited to, lacquer finishes, silver-plated surfaces or ornamental features such as key pearls (not affecting playability).
• Replacement of lost parts.
• Accessory items including, but not limited to, reeds, lubricants, bells, straps, bow (including bow hair), rosin, ligatures, strings, drum sticks, drum heads, gig bags, cases and mouthpieces.
• Cracked or broken wood, plastic or metal bodied instruments.

Enrolled instruments must be repaired only by Roberson’s Music authorized repair professionals.  Any repairs performed by non-authorized repair facilities will automatically void the Roberson’s Maintenance Agreement.

 Additional details are available on request from any Roberson’s Music staff member.

 Bring in your instrument today and enroll it in the best bargain in quality instrument service:

The Roberson’s Maintenance Agreement.